JB Casino Rules and Regulations in Belgium

These general terms constitute a legally binding agreement between you and JB Casino. By registering an account or using any of the services offered on the platform, you confirm that you have read, understood, and accepted all conditions set out herein.

User Agreement and Eligibility

To use the platform and place bets, you must meet the following requirements:

• You must be at least 21 years of age (as required under Belgian law for licensed gambling operators).
• You must be a resident of Belgium or accessing the platform from a jurisdiction where online gambling is permitted.
• You must not be registered on the Belgian Gaming Commission’s exclusion list (EPIS system).
• You may only hold one registered account on the platform. Duplicate accounts are strictly prohibited.
• Registration and use of the platform is for personal, non-commercial purposes only.

Rights to Modify Terms

JB Casino reserves the right to amend, update, or replace any part of these terms and conditions at any time. Users will be notified of material changes through the platform or via registered email. Continued use of the account or services following notification of changes constitutes your acceptance of the revised terms.

Proper Use of the Platform

You agree to use the platform lawfully and in good faith. The following are strictly prohibited:

• Any attempt to manipulate bets, odds, or gaming outcomes through fraudulent means.
• Use of automated software, bots, or scripts to interact with the platform.
• Exploitation of technical errors, system glitches, or miscalculated odds.
• Any activity that may disrupt the platform’s normal operations or harm other users.

Content Protection

All content published on the platform, including but not limited to software, graphics, text, odds data, and trademarks, is the intellectual property of JB Casino or its licensors. You may not reproduce, distribute, or commercially exploit any content from the platform without prior written consent.

Limitation of Liability

JB Casino shall not be held liable for losses arising from circumstances beyond its reasonable control, including but not limited to technical failures, third-party service interruptions, or regulatory changes. The platform’s legal liability is limited to the extent permitted under applicable Belgian law.

All betting activity on the platform is subject to the following rules. By placing a bet, you confirm that you have read and accepted these conditions in full.

Eligibility to Place Bets

To place bets on the platform, you must:

• Hold a fully verified and active account.
• Be at least 21 years of age.
• Have sufficient funds available in your account balance.
• Not be subject to any self-exclusion or account restriction measures.

Bet Acceptance

• All bets are subject to acceptance by the platform and are not confirmed until a unique bet reference number is issued.
• The platform reserves the right to refuse or limit any bet at its discretion, in particular where irregular betting patterns are detected.
• Bets placed after the official start of an event may be voided, unless they are accepted under specific in-play betting rules.

Minimum and Maximum Bet Amounts

Betting limits vary depending on the event type, market, and your account status. General limits apply as follows:

• Minimum bet per selection: as displayed at the time of placing the bet.
• Maximum bet per event or market: subject to individual limits set by the platform and updated periodically.
• The platform may apply reduced limits to specific accounts based on betting history or risk assessment.

Calculation of Winnings and Losses

• Winnings are calculated based on the odds displayed at the time the bet is confirmed.
• For accumulator or combination bets, winnings are calculated by multiplying the odds of each selection.
• In the event of an error in the published odds, the platform reserves the right to void the affected bet and return the stake to the user’s account.
• Bonuses and promotional credits may affect the final calculation of winnings in accordance with applicable bonus terms.

Betting Restrictions

The platform may apply temporary or permanent restrictions on specific accounts, events, or markets. Restrictions may be applied in cases including:

• Unusual or suspicious betting activity.
• Potential match-fixing or integrity concerns flagged by sport governing bodies.
• Regulatory requirements or instructions from the Belgian Gaming Commission.

Cancellation Policy

• Once a bet has been accepted and confirmed, it cannot be cancelled or modified by the user unless the platform has enabled a specific cash-out or bet-edit feature for that event.
• In the event of a technical error or system failure during bet placement, the platform will investigate and, where appropriate, void or reinstate the bet. The user will be notified of the outcome.

All deposits and withdrawals on the platform are subject to the following rules. Compliance with these conditions is required for all users.

Account Funding

• Funds must be deposited from a payment method registered in your own name. Third-party payments are not permitted.
• Deposits are credited to your account once the transaction has been confirmed by the payment provider.
• The platform does not accept cash transactions or anonymous payment instruments.

Accepted Deposit and Withdrawal Methods

The following payment methods are generally available to users in Belgium (subject to change):

Minimum deposit and withdrawal amounts are displayed at the time of the transaction. Maximum limits may apply depending on account verification status and payment method.

Fees

• The platform does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees, for which the platform bears no responsibility.
• Currency conversion fees may apply where the transaction currency differs from the account currency.

Identity Verification (KYC)

Before processing any withdrawal, and in certain cases prior to deposit, you may be required to complete identity verification. This process may include:

• A valid government-issued photo ID (national identity card or passport).
• Proof of address dated within the last three months (utility bill or bank statement).
• Proof of payment method ownership (copy of card or bank account statement).

Failure to provide the required documentation within the requested timeframe may result in the suspension of withdrawal processing until verification is complete.

Transaction Restrictions

• Withdrawals will only be processed to a payment method previously used for deposits on the account, where possible.
• The platform may delay or suspend withdrawals pending identity verification or review of account activity.
• Funds linked to active bonus wagering requirements may not be withdrawn until the applicable conditions have been met.

Cancellation of Transactions

• Pending withdrawal requests may be cancelled by the user before processing is initiated, in which case funds are returned to the account balance.
• Once a withdrawal has been processed by the platform, it cannot be recalled. Any disputes must be directed to the payment provider.
• The platform reserves the right to reverse a withdrawal and return funds to the account balance if identity verification has not been completed within the stipulated timeframe.

The platform is committed to promoting safe and responsible gambling for all users in Belgium. Gambling should remain an enjoyable activity, and the platform provides a range of tools to help you maintain control over your betting behaviour.

Available Responsible Gambling Tools

The following tools are available to all registered users:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account. Changes to lower limits take effect immediately; increases may be subject to a cooling-off period.
• Bet Limits: Restrict the maximum amount you can wager per bet or per session.
• Session Time Limits: Set a maximum duration for your active gaming sessions, after which you will be automatically logged out.
• Reality Checks: Receive periodic notifications during your session reminding you of the time elapsed and the amounts wagered.
• Self-Exclusion: Request a temporary or permanent exclusion from the platform. Once activated, self-exclusion cannot be reversed during the agreed period.
• Account Cool-Off: Take a short break from the platform for a defined period without permanently closing your account.

Belgian Exclusion Register (EPIS)

In accordance with Belgian gambling legislation, users may register themselves on the EPIS exclusion system administered by the Belgian Gaming Commission. Registration on EPIS prevents access to all licensed gambling operators in Belgium. JB Casino is legally required to enforce this exclusion.

Self-Assessment

If you are concerned about your gambling habits, we encourage you to use the self-assessment tools available on the platform or through recognised external organisations. Ask yourself:

• Do you bet more than you can afford to lose?
• Do you chase losses by placing additional bets?
• Has gambling negatively affected your personal or professional relationships?

Support and Assistance Resources

If you or someone you know requires assistance related to problem gambling, the following organisations provide free and confidential support:

• Gamblers Anonymous Belgium: www.gamblers-anonymous.be
• Gokken op de Tocht / Le Jeu Responsable: www.gokkenoverthou.be
• Belgian Gaming Commission: www.gamingcommission.be
• Centre de Traitement des Addictions: Contact your local health authority for referrals.

If you believe you may have a gambling problem, please contact our support team directly to activate account restrictions or to request self-exclusion.

JB Casino operates in full compliance with Belgian anti-money laundering (AML) legislation, including the Law of 18 September 2017 on the prevention of money laundering and terrorist financing. The platform has a legal obligation to implement robust measures to detect, prevent, and report suspicious financial activity.

Legal Obligations

As a licensed gambling operator in Belgium, the platform is required to:

• Apply customer due diligence (CDD) measures to all users.
• Monitor transactions on an ongoing basis to identify unusual patterns.
• Report suspicious transactions to the Belgian Financial Intelligence Processing Unit (CTIF-CFI) where legally required.
• Retain records of identity verification and transaction data for the legally required period.

Identity Verification (KYC Procedures)

All users must complete identity verification in accordance with the platform’s Know Your Customer (KYC) procedures. This includes:

• Providing a valid government-issued identity document.
• Confirming residential address through supporting documentation.
• Verifying the source of funds where transaction volumes or amounts trigger enhanced due diligence thresholds.

Enhanced due diligence may be applied to accounts that present a higher risk profile, including politically exposed persons (PEPs) and users with complex fund structures.

Transaction Monitoring

All financial activity on the platform is subject to automated and manual monitoring. The following may trigger a review:

• Large or unusually frequent deposits or withdrawals.
• Deposits followed immediately by full withdrawal without material gambling activity.
• Multiple payment methods used in rapid succession.
• Transactions inconsistent with the declared source of income or account history.

Consequences of Policy Violations

Where the platform identifies or suspects a breach of AML regulations, the following actions may be taken:

• Temporary or permanent suspension of the user account.
• Freezing of funds pending investigation.
• Reporting of the matter to the relevant Belgian authorities, including law enforcement and regulatory bodies.
• Permanent closure of the account with forfeiture of funds where unlawful activity is confirmed.

Users are reminded that cooperation with verification requests is a condition of continued access to the platform. Failure to comply with AML-related requests may result in account restrictions being applied without prior notice.

JB Casino is committed to protecting the personal data of all users in Belgium in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, GDPR) and applicable Belgian data protection legislation.

Personal Data Collected

When you register an account or use the platform’s services, the following categories of personal data may be collected:

• Identity data: Full name, date of birth, nationality, and government-issued identification number.
• Contact data: Email address, telephone number, and residential address.
• Financial data: Payment method details, transaction history, and account balance information.
• Technical data: IP address, device identifiers, browser type, and session logs.
• Behavioural data: Betting history, game activity, and platform usage patterns.
• Verification data: Copies of identity documents and proof of address submitted during KYC procedures.

How Personal Data Is Used

Your personal data is processed for the following purposes:

• Account registration, verification, and management.
• Processing of deposits, withdrawals, and bet settlements.
• Compliance with legal and regulatory obligations, including AML and KYC requirements.
• Fraud prevention and security monitoring.
• Responsible gambling assessments and enforcement of self-exclusion measures.
• Communication regarding account activity, legal updates, and platform changes.

The platform does not sell personal data to third parties. Data may be shared with regulatory authorities, payment processors, and identity verification providers where legally required or contractually necessary.

Your Rights Under GDPR

As a user located in Belgium, you hold the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data held about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data, subject to the platform’s legal retention obligations.
• Right to restriction of processing: You may request that processing of your data be limited in certain circumstances.
• Right to data portability: You may request that your data be provided in a structured, machine-readable format.
• Right to object: You may object to processing carried out on the basis of legitimate interests.

Requests relating to your data rights may be submitted via the platform’s designated contact channel. The platform will respond within the timeframe required under applicable law.

Data Retention

Personal data is retained for the period necessary to fulfil the purposes for which it was collected, and in any case for the minimum period required by Belgian gambling and financial regulations. Following account closure, certain data categories are retained for up to five years in compliance with AML legislation.

Contact

For data protection enquiries, you may contact the platform’s designated Data Protection Officer (DPO) via the contact details published on the platform. You also retain the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit).

JB Casino applies comprehensive technical and organisational security measures to protect the platform, all registered accounts, and every transaction processed through the system. These measures are maintained and reviewed on an ongoing basis.

Data Encryption

• All data transmitted between your device and the platform is encrypted using Transport Layer Security (TLS) technology, ensuring that sensitive information cannot be intercepted during transmission.
• Stored personal and financial data is protected using industry-standard encryption protocols.
• Payment data is handled in accordance with Payment Card Industry Data Security Standard (PCI DSS) requirements, where applicable.

Two-Factor Authentication (2FA)

• The platform supports two-factor authentication for account login. When enabled, access to your account requires both your password and a one-time verification code sent to your registered device or email address.
• Users are strongly advised to activate 2FA to reduce the risk of unauthorised account access.

Account Activity Monitoring

• All account activity is continuously monitored by automated systems designed to detect unusual login attempts, irregular betting patterns, and potential security threats.
• Alerts are generated when access is attempted from an unrecognised device or geographic location.
• In the event of suspected unauthorised access, the platform may temporarily suspend account access and notify the registered user immediately.

User Responsibilities

While the platform implements robust security measures, users are also responsible for maintaining the security of their accounts:

• Keep your login credentials confidential and do not share them with any third party.
• Use a strong, unique password for your account.
• Log out of your account after each session, particularly when using a shared or public device.
• Notify the platform immediately if you suspect that your account has been accessed without your authorisation.

Reporting Security Concerns

If you identify a security vulnerability or believe your account has been compromised, please contact the platform’s security team without delay through the official support channel. The platform takes all security reports seriously and will investigate all concerns promptly.