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Verify your identity to use your account fully

JB Casino verification is required by Belgian law to keep play safe and age-restricted. You confirm your name, date of birth, address, email, and payment details, then wait a short review. Most checks finish in minutes via itsme or eID; you can play before approval, but withdrawals start after it and your data stays encrypted under GDPR.

Step-by-step guide to JB Casino verification

Verification is essential to use the platform fully. Here is how to verify your account now.

Step 1

Start verification

Click Verify Account below and sign in to your profile.

Step 2

Choose a method

itsme app for instant checks, eID card reader, or secure document upload in the website or app.

Step 3

Confirm contacts

Verify your email and mobile by entering the code or tapping the link.

Step 4

Add any extras

Upload proof of address and payment method if asked, then submit.

Step 5

Get approval

You will receive a notification and email when done. You can then withdraw and use all features.

What you need before you start

You must meet basic rules to pass verification on the site. Prepare these items in advance for a faster process.

  • Legal age: 21+ for casino games; 18+ for sports betting, as per Belgian law.
  • A Belgian residential address that matches your documents.
  • One personal account only, registered in your own name.
  • A valid email address and a mobile number you can access.
  • A payment method in your name, such as a Belgian IBAN or an accepted card.
  • Clear photos or scans of your documents, in colour and fully visible.

Accepted documents and the details required

You may be asked for one or more documents during verification. Make sure each file is clear, in colour, and not cropped.

  1. National ID card or passport: Must show full name, date of birth, document number, expiry date, and photo.
  2. Proof of address: Recent utility bill, municipal letter, or bank statement dated within 3 months, showing your full name and address.
  3. Payment method proof: Photo of bank card showing name and last four digits, or a screenshot of your e-wallet or online banking.
  4. Bank statement or IBAN letter: Shows your name, IBAN, and issue date.
  5. Selfie or liveness check: A live photo that matches your ID.
  6. Source of funds (if requested): Payslip, tax notice, or invoice to support responsible play.

Why finishing verification matters

Verifying your account protects you and keeps the platform compliant.

  • Withdrawals enabled: Cash out to your verified bank account.
  • Full access to features: Higher limits and complete payment options after approval.
  • Bonus eligibility: Promotions and any winnings from them are payable only on verified profiles.
  • Strong account security: Easier recovery if you lose access to your email or phone.
  • Legal compliance: Account verification required on JB Casino under the Belgian Gaming Commission rules.
  • Faster support: Clear identity details speed up help for future requests.

FAQ

I do not use itsme. Can I still verify?

Yes. Use your eID card reader or upload your ID and proof of address in the verification page.

How do I check my verification status?

Open Profile > Verification in your account. You will also get an email once the review is finished.

What if my ID is expired?

Upload a valid, unexpired document. Expired IDs are not accepted under Belgian KYC rules.

Why was my document rejected?

Common reasons are blur, glare, cropping, mismatch of names, or out-of-date proofs. Re-upload a clear, complete file.

What happens if I do not finish KYC?

Deposits and play may be limited, and withdrawals are blocked. Your account can be restricted until verification is complete.

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